Below you can read how Konax® handles your personal data, what rights you have and how this website handles cookies.
Konax BV is the controller for the personal data processed through this website and in the course of our operations.
Konax BV
Hondekensmolenstraat 56, B-8870 Izegem, Belgium
Enterprise number BE 0537.511.048
+32 51 31 43 93
info@konax.com
If you have a question about this policy or wish to exercise your rights, you can reach us using the details above.
When you contact us through the contact form, by e-mail or by telephone, we process the data you provide yourself: your first name and surname, your company name, your e-mail address, your telephone number, the sector you work in and the content of your message.
We use that data solely to answer your question, send you a proposal or arrange an appointment. The legal basis is the taking of pre-contractual measures (Article 6(1)(b) GDPR) and, where a general enquiry is concerned, our legitimate interest in following up commercial contacts (Article 6(1)(f) GDPR).
The contact form sends your message via our web server to info@konax.com. To prevent abuse, the server temporarily keeps track of how many messages have been sent from your IP address; that count expires after one hour. The submission itself is not stored separately on the server: it only reaches our mailbox.
If you are a customer or a supplier, we process the contact details of the relevant contact persons in order to handle quotations, orders, deliveries, maintenance, invoicing and service. The legal basis is the performance of the contract (Article 6(1)(b) GDPR) and our legal obligations regarding accounting and invoicing (Article 6(1)(c) GDPR).
As standard, our hosting partner records in the server logs your IP address, the time of your visit, the page requested and your browser type and operating system. That data serves only to keep the website running, to trace faults and to prevent misuse. The legal basis is our legitimate interest in a secure and functioning website (Article 6(1)(f) GDPR). We do not use this data to identify you and not to track your browsing behaviour.
This website only places cookies if you consent to them. We use Google Analytics to see which pages are visited and how visitors find the site. Those statistics help us improve it. Google Analytics places cookies for this purpose and processes your IP address among other data, which is stored in shortened form. Google may also process this data outside the European Economic Area.
On your first visit you will therefore see a bar at the bottom of the screen offering a choice between accepting and declining. If you choose nothing, or choose to decline, nothing from Google is loaded: no script, no connection, no cookie. Measurement only starts once you have clicked accept. We never use advertising cookies.
To remember your choice we store one item in your browser's local storage, under the name kx-toestemming, with the value ja (yes) or nee (no). Without it we would have to ask you again on every page. It contains no personal data and stays on your own device.
If you want to revisit your choice, simply clear this website's data in your browser. In Chrome and Edge this is done via the padlock in the address bar, in Firefox and Safari via the privacy settings. The bar will then reappear on your next visit.
Beyond this we use no tracking pixels, no advertising cookies and no social media plug-ins.
We do not sell your data and we do not pass it on for the commercial purposes of third parties. Your data reaches only:
With parties that process personal data on our instructions we conclude a data processing agreement setting out their obligations.
This website loads its fonts through Google Fonts. As a result, your browser connects to Google's servers (fonts.googleapis.com and fonts.gstatic.com) and your IP address is passed on to Google, which may also process that data outside the European Economic Area. No cookies are placed in the process.
After that we delete the data, unless longer retention is required by law or is necessary to establish, exercise or defend a legal claim.
The GDPR gives you the following rights over your personal data:
You exercise these rights by e-mailing info@konax.com or writing to Konax BV, Hondekensmolenstraat 56, B-8870 Izegem. We may ask you to prove your identity, so that we do not hand your data to someone else. You will receive an answer within one month.
If you are not satisfied with the way we handle your data, please tell us first — we are happy to look for a solution. In addition, you always have the right to lodge a complaint with the Belgian supervisory authority:
Belgian Data Protection Authority (Gegevensbeschermingsautoriteit)
Drukpersstraat 35, 1000 Brussels
+32 2 274 48 00
contact@apd-gba.be
www.gegevensbeschermingsautoriteit.be
We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. Traffic with this website is encrypted via HTTPS. Access to your data is limited to the staff who need it for their work.
We may amend this privacy and cookie policy, for example when we offer new services or when the rules change. The date at the top of this page shows when we last updated the policy. In the event of significant changes we will notify you actively.
This site has been compiled with care. Even so, we cannot guarantee that all information is complete, accurate and up to date at all times. No rights can be derived from the information on this site. If you notice an inaccuracy, please let us know at info@konax.com.